Our Wellness Efforts: A New Age of Precaution Read More
 Comfortable seating area on a screened in porch at The Lodge at Woodloch

About Our Luxury Poconos Resort

Q. What is your current policy on Coronavirus (CoVID19)?

A. We understand that these unchartered territories can bring stress, uncertainty, and more. With that in mind, we hope to help ease any worries you may have. Read more here.

Q. What are your check-in/check-out times?

A. While check-in is 4:00 p.m., guests may arrive earlier to take advantage of all spa and resort facilities, treatments and classes. Check-out is promptly at 12:00 p.m. in order to ensure that our rooms are ready for our next guests' arrivals. We would be happy to hold your luggage, should you wish to stay in the spa beyond Noon on your check out day.

Q. What are your dining hours?

A. The Lodge at Woodloch Dining Hours:

Breakfast - 7:00 a.m. - 9:30 a.m.

Lunch - 11:30 a.m. - 2:00 p.m.

Dinner - 5:30 p.m. - 8:30 p.m. (Advanced reservations are required for dinner.)

To make a dinner reservation, please call our Hostess at 570.685.8586. 

Q. What meals are included in spa packages?

A. Included in our package price are three meals per night of stay, beginning with dinner on day of arrival and ending with lunch on day of departure. An additional lunch may also be purchased on date of arrival, if desired.

Q. What number should I call for dining reservations?

A. Please call our front desk to assist you with dining reservations at 1.800.WOODLOCH option 2, option 1. You may also make your dining reservations with the Spa Concierge when you make your spa appointments. The Spa Concierge can be reached by dialing 1.800.WOODLOCH option 2, option 2. 

Q. What is the proper attire for the dining room?

A. We recommend that our guests dress in resort casual for dinner (no bathrobes, hats, or workout gear during dinner hours).  Guests can dress in resort casual for breakfast and lunch but are also welcome to wear spa robes or spa/fitness attire.  

Q. Why isn't The Lodge's address in my GPS?

A. At times, GPS devices may not always take the most direct route. It is advised to have our written driving directions close at hand should you need them. For direct GPS coordinates, you may use: 41 degrees, 30.226 minutes, North by 75 degrees, 06.007 minutes West.  For more detailed information please call our reservations department at 1.800.WOODLOCH option 2, option 1. 

Q. Do you allow children?

A. The required age of guests at The Lodge at Woodloch is 16 years and older.  Please note that guests aged 16 – 18 may require proof of birthdate.

Q. Do you allow pets?

A. We do not accommodate pets, however, we do accommodate service animals as outlined through the ADA (https://www.ada.gov/service_animals_2010.htm).

Q. May I make a site visit to your property before I stay?

A. You may stop by our Gatehouse Welcome Center to request a tour of The Lodge at Woodloch. We are happy to accommodate all tour requests between the hours of 9:00 a.m. - 5:00 p.m.

Q. Is there a minimum night stay?

A. There is a two-night minimum stay on weekends and holidays.

Q. What season is best to visit The Lodge at Woodloch?

A. While summer and fall are popular times to visit the mountains in Pennsylvania, many of our guests visit us during multiple seasons throughout the year. We offer a plethora of activities year-round, both indoor and out, including hiking and snowshoeing in the winter, and golf, kayaking, hiking, and biking in spring, summer, and fall.

Q. What are your room amenities?

A. Our guest rooms offer complimentary Internet access, flat panel televisions, telephones with voicemail, refrigerator, in room safe, full-sized hairdryer, full-sized ironing board and plush bathrobes and slippers. Turn-down service is offered nightly. Complimentary newspapers and coffee and tea service are available in the lobby areas. For guests' convenience, a complimentary self service laundry facility is also available. Marble bathrooms include double sink vanities, private water closet and elegant marble shower. Bathtubs and separate showers are available in our Junior Deluxe Accommodations and our One Bedroom Suite.

Q. Do you allow groups to buy out The Lodge at Woodloch for private functions?

A. Both leisure and corporate groups may choose to buy out The Lodge at Woodloch for special events. Please inquire with our Group Sales Office at 1.800.453.8263 for more information.

Q. How and when do I make my spa appointments?

A. We recommend that spa appointments are made well in advance of your stay. Appointments may be made by calling the Spa Concierge at 1.800.WOODLOCH option 2, option 2.

Q. Is smoking permitted at The Lodge at Woodloch?

A. Committed to providing a healthy and relaxing experience for all guests, The Lodge at Woodloch is a smoke-free environment.  Please refrain from smoking of any kind (tobacco, cigarettes, cigars, vaping, and marijuana -including medical), this also includes no incense, sage, or Palo Santo stick burning. If smoke of any kind is detected in your room or on your veranda, a cleaning fee of $500 will be charged to your guest account. We appreciate your cooperation.

There is a designated smoking cottage located on the left upon exiting the front of the building.

Q. What is your cell phone policy?

A. Thank you for your efforts in connecting with nature by disconnecting from electronic devices, ensuring a quiet sanctuary for all. All digital devices must be placed on silent or vibrate throughout your stay. Although silent use of your digital device is permitted, watching videos or listening to music
without earbuds is prohibited. Speaking on your mobile device is permitted only in guest rooms, the front entrance vestibule, or the benches in the front of building. We are flattered when you take photos and share your memories while your device is on silent. 

Q. Do you serve alcohol?

A. Wine, beer, and spirits are served during lunch and dinner hours in our restaurant, TREE. Cocktail service is available in the afternoon and evening in the Library, FireCircle Patio, as well as by room service. To ensure your safety please be conscious of the effects of alcohol when participating in fitness and spa treatment activities. The intake of any alcoholic beverage, before or shortly after any massage or bodywork is not recommended, as the impact of alcohol may be intensified by certain treatments.

Q. How is tipping handled at The Lodge at Woodloch?

A. All gratuities are automatically added to your package rates. Additional tipping is not necessary or expected.

Q. What is your cancellation policy?

A. Now, more than ever, The Lodge at Woodloch understands that travel planning can be stressful.  In light of recent news, The Lodge at Woodloch would like you to rest-assured that your travel plans, health, and well-being is of our highest concern.  Our Cancellation Policy, listed below, will continue to allow you to adjust your plans in as little as 3-13 days prior to your arrival. 

The Lodge at Woodloch knows that calendars and travel planning can be stressful.  A two-night advance deposit is required to secure your room reservation. Deposits are applied to the last two nights of your confirmed room reservation. For your convenience, your deposit is fully refundable, minus a $25 processing fee (per deposit) if cancellation is received more than 14 days prior to arrival. If for any reason, your travel plans need to change after the 14 day window, the following arrangements have been made:  For cancellations 3-13 days prior to your scheduled arrival date, your advanced deposit will be kept on file and may be applied toward a future stay within one year of your cancelled reservation.  For cancellations made within 48 hours of your arrival, half of your advanced deposit will be forfeited and the other half will be held for use within one year of your cancelled reservation.  In the event of early checkouts, your deposit is applied to any cancelled night(s), and in the event of a “no show” your deposit will be forfeited.  Special promotions and offers may have different cancellation policies. 

Q. Do you have a loyalty program?

A. At The Lodge at Woodloch, we realize that wellness is not a phase but a way of life.  We are honored to be on that journey with you.  As a way to recognize your loyalty, we have developed a Guest Recognition program called Lodge Moments to help you continue to awaken your senses and continually rediscover and develop your passions.  The recognition program and benefits are very simple and straight forward.

Q. Do you offer transportation from airports and bus or train stations?

A. Transportation from Scranton/Wilkes-Barre Int'l Airport, other major airports and Port Jervis Train Station is available for a fee. Door-to-door transportation and airport transfers can be arranged by calling our reservations office at 1.800.WOODLOCH option 2, option 1. Rates vary based on distance.

View our Transportation package.

Q. What do guests of The Lodge at Woodloch most often forget to bring?

A. A bathing suit, to enjoy our Hydromassage WaterWalls and our co-ed Aqua Garden, our indoor pool and whirlpool as well as our outdoor Horizon Whirlpool.

Things to Bring

We offer the following suggestions dependent on the time of year you will be visiting.

Indoor and Outdoor Activities

  • Shorts and t-shirts
  • Warm-up wear/sweats
  • Workout clothes
  • Bathing suit and goggles
  • Swimsuit cover-up
  • Tennis or golf attire
  • Bike shorts
  • Rain jacket
  • Hat, gloves, insulating fleece layers for Fall, Winter, Spring
  • Casual resort wear for dinner


  • Aerobic white-soled shoes - for indoor exercise classes and CardioWeight Studio
  • Running shoes
  • Golf shoes
  • Hiking boots - rocky trails and terrain
  • Aqua socks - pool classes
  • Winter boots - snowshoeing and winter hiking
  • Ski Equipment
  • Warm wool socks - for winter sports
  • Sports sandals with heel strap, water shoes, or old sneakers for kayaking

Items for All Seasons

  • Athletic socks
  • Sunglasses
  • Sunscreen
  • Bug Spray for extended outdoor adventures
  • Sun hat or visor
  • Lip balm
  • Camera
  • Journal
  • iPod, iPad or mp3 player
  • Book or eReader

The Seasons of the Pocono Mountains, Pennsylvania

From the warm sunshine of summer to the snowy serenity of winter to the colorful landscape of spring, the Pennsylvania Lake Region of the Pocono Mountains is the perfect destination to visit any time of year. No matter what season you desire, The Lodge at Woodloch is an idyllic retreat for your next outdoor getaway in Pennsylvania.


Lacy ferns carpet the forest floor. Wild berries and flowers dot the woodlands, creating an uplifting oneness with nature. Spring at The Lodge at Woodloch is an invitation to breathe deeply, re-energize and come alive along with nature and let go.


Scenic terraces and shady porches bring the outdoors in. Our pristine lake, woodland gardens, nature walk and Rock Garden Waterfall invite you to play and enjoy the sunshine at this beautiful Pennsylvania lake resort.


The fall foliage in Pennsylvania is a wonderful backdrop for a fall hiking spree, mountain biking, kayaking and golf.


The beauty and serenity of the snow-blanketed forest are equally inviting from our fireplace lounges or on our snowshoe or cross-country treks.

Hawley, Pennsylvania Seasonal Temperatures

Month High (deg F) Low (deg F) Ave. Snowfall (in) Month High (deg F) Low (deg F) Ave. Snowfall (in)
Jan. 33 10 11 Jul. 80 56 0
Feb. 35 12 10 Aug. 78 55 0
Mar. 45 22 9 Sep. 71 48 0
Apr. 56 32 3 Oct. 62 36 0
May 68 42 0 Nov. 50 29 4
Jun. 75 51 0 Dec. 37 18 11